Frequently asked questions
Warranties, fitment, shipping, and selling a car. The same answers we give on the phone.
What warranty do you provide on used auto parts?+
All our used auto parts come with a comprehensive 3-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures the part functions as intended. We stand behind the quality of every component we sell, giving you peace of mind with your purchase.
How do I know if a used part will fit my vehicle?+
Simply enter your vehicle's VIN number or select your make, model, and year on our platform. Our advanced compatibility system will show you only the parts that are guaranteed to fit your specific vehicle. Each listing also includes detailed fitment information and our team is available to assist with any compatibility questions.
What is the condition of your used auto parts?+
Every used part undergoes rigorous inspection by our certified technicians. We thoroughly test each component for functionality and document its condition with detailed photos. Parts are graded based on their condition, and we only sell components that meet our strict quality standards. You'll receive exactly what you see in the listing.
How quickly can I receive my used auto parts?+
Most orders ship within 24-48 hours of purchase. Standard shipping typically takes 3-5 business days, with expedited options available for urgent needs. You'll receive tracking information as soon as your order ships, and our customer service team can provide estimated delivery times based on your location.
Can I return a used part if it doesn't work?+
Yes, we offer a hassle-free return policy. If a part arrives damaged, doesn't fit, or fails to function properly within the warranty period, contact us immediately. We'll provide a prepaid return label and offer a full refund or replacement. Your satisfaction is our priority.
Still have a question?
We’re here mon–fri 8am–7pm. English (973) 917-3042. Spanish (973) 567-7055.