Warranty Policy

Warranty Policy
Effective Date: 01-24-2025
Last Updated: 01-24-2025

1. Overview

At iBid Auto, we are committed to providing high-quality used OEM auto parts, vehicle reports, and used cars to our customers in the U.S. This Warranty Policy outlines the warranty coverage, exclusions, and claim procedures applicable to our products. By making a purchase, you acknowledge and agree to the terms outlined in this policy.

2. Warranty Coverage

2.1 Used OEM Auto Parts

iBid Auto offers a [Insert Number]-day limited warranty on select used OEM auto parts.
Coverage applies only to defects in materials or workmanship under normal use.
The warranty period begins on the delivery date of the purchased part.

Covered Auto Parts:

Engines – Includes engine block, cylinder heads, pistons, crankshaft, camshaft, and internal lubricated components.
Transmissions – Includes internal components such as gears, shafts, torque converter, and valve body.
Steering Columns – Includes functional defects related to mechanical operation.
Axle Assemblies – Includes complete axle shafts and differentials.
Drive Shafts – Covers material or workmanship defects.
Differential Assemblies – Includes gear sets, housings, and internal components.
ABS Systems – Includes ABS module and associated components.
Headlights & Lighting Assemblies – Covers functionality issues and non-working lights.

2.2 Vehicle Reports

No warranty provided on vehicle history reports, as they are generated based on third-party data sources.
iBid Auto does not guarantee the accuracy, completeness, or timeliness of vehicle reports.

2.3 Used Cars

All used vehicles sold by iBid Auto are sold "as is" with no express or implied warranties, unless stated otherwise in a written purchase agreement.
Buyers are encouraged to conduct independent inspections before purchasing.

3. Warranty Exclusions

The following are not covered under this warranty:

Normal wear and tear, corrosion, or deterioration due to age.
Improper installation, modifications, or repairs made by unauthorized parties.
Damage caused by accidents, neglect, misuse, overheating, or lack of maintenance.
Electrical components such as sensors, wiring harnesses, or computers.
Fluids, gaskets, seals, and other consumables.
Any part used for racing, off-road use, or in a manner not intended by the manufacturer.

4. Filing a Warranty Claim

Step 1: Submit a Claim Request

To initiate a warranty claim, customers must contact iBid Auto Customer Support at [Insert Email/Phone] and provide the following information:

Order number and proof of purchase.
Detailed description of the issue.
Photos or videos showing the defect.

Step 2: Warranty Inspection

iBid Auto will evaluate the claim within [Insert Number] business days upon receiving all required documentation.
In some cases, the defective part must be returned for inspection before approval.

Step 3: Resolution

If a warranty claim is approved, iBid Auto will provide one of the following resolutions:

Replacement: A functionally equivalent part will be shipped at no additional cost.
Refund: If a replacement is unavailable, a refund may be issued based on the original purchase price.
Store Credit: Customers may choose store credit for future purchases.

5. Warranty Transferability

Warranties apply only to the original purchaser and are non-transferable to subsequent owners.

6. Warranty Disclaimers and Limitations

This warranty is limited to the cost of the purchased part and does not cover labor, installation costs, towing, rental vehicles, loss of use, or incidental damages.
iBid Auto makes no guarantees regarding compatibility unless the correct VIN (Vehicle Identification Number) is provided at the time of purchase.
Customers assume all risks associated with the installation and use of used OEM auto parts.

7. Dispute Resolution

Any disputes regarding warranty claims will be resolved through binding arbitration in Florida, unless eligible for small claims court.
By purchasing from iBid Auto, customers waive the right to participate in class action lawsuits related to warranty claims.

8. Changes to This Warranty Policy

iBid Auto reserves the right to modify this warranty policy at any time. Updates will be posted with the "Last Updated" date. Continued use of our products constitutes acceptance of the revised policy.

9. Contact Us

For any questions about our Warranty Policy, please contact us at:

iBid Auto
7901 4th St N, St. Petersburg, FL 33702
[email protected]
888885-IBID

Thank you for choosing iBid Auto. We are committed to providing reliable used OEM auto parts and ensuring customer satisfaction through our warranty program.