Privacy Policy

Effective Date: January 24, 2025
Last Updated: September 8, 2025

1. Introduction

Welcome to iBid Auto. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ibidauto.com (the “Site”), or purchase used OEM auto parts, vehicle reports, or used cars in the U.S. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information to process transactions, provide services, and improve user experience:

• 2.1 Personal Information – Name, email, phone number, address, billing/payment details (processed securely via third-party providers), and account credentials.
• 2.2 Vehicle Information – VIN, make, model, year, specifications, ownership/maintenance history (for reports), and recall details.
• 2.3 Technical Information – IP address, browser type, device, OS, pages visited, clickstream data, cookies, and error logs.

3. How We Use Your Information

We use collected information to:

• Process orders and transactions.
• Provide customer support.
• Send confirmations, updates, and promotional offers (if opted-in).
• Prevent fraud and verify identity.
• Improve website performance, security, and personalization.
• Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it in limited cases:

• Service Providers – For payments, order fulfillment, shipping, marketing, analytics, and fraud prevention.
• Legal Compliance – To comply with law, enforce policies, or protect users and business interests.
• Business Transfers – If we undergo a merger, acquisition, or asset sale, your data may be transferred.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance user experience, analyze traffic, and deliver personalized content.

• Essential Cookies – Required for site functionality.
• Analytics Cookies – Track engagement and performance.
• Marketing Cookies – Deliver relevant ads.
• Functional Cookies – Store preferences and login details.

You can manage cookie preferences in your browser settings.

6. Data Security & Retention

We implement encryption, secure servers, MFA, and restricted access to safeguard your data. While no system is 100% secure, we take reasonable steps to protect it. Data is retained only as long as necessary for business, legal, or regulatory reasons.

7. Your Rights & Choices

Depending on applicable U.S. privacy laws, you may have the right to:

• Access and correct your data.
• Request deletion of personal data (with legal exceptions).
• Opt out of marketing emails.
• Request a copy of your data (data portability).
• Enable “Do Not Track” settings in your browser.

8. SMS Terms & Consent

By providing your phone number, you consent to receive SMS communications related to your inquiries, orders, or account.

• Message Frequency – May vary depending on interactions.
• Rates – Standard carrier message and data rates may apply.
• Help – Reply “HELP” or contact us directly.
• Privacy – Phone numbers collected for SMS are not shared with third parties or affiliates for marketing purposes.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If collected inadvertently, please contact us for removal.

10. Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing information.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected with the “Last Updated” date. Continued use of our services means you accept the revised policy.

12. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

iBid Auto
7901 4th St N, St. Petersburg, FL 33702
📧 [email protected]
📞 888-885-IBID